Indians wanting to volunteer with Mother Teresa’s Missionaries of Charity are often rejected or turned away by the organization.

Interview with: Santosh Kumar Nayak
By Hemley Gonzalez, STOP The Missionaries of Charity www.stopthemissionariesofcharity.com
February 18, 2011

Indians wanting to volunteer with Mother Teresa’s Missionaries of Charity are often rejected or turned away by the organization. Santosh Kumar Nayak, a Kolkata native interested in volunteering and helping his fellow Indian men and women who are less fortunate was refused by the Missionaries of Charity, apparently a common practice as they prefer to keep a steady flow of short-term foreign volunteers who can’t effectively communicate with patients, aren’t in the city long enough to develop relationships with the patients and most importantly will leave behind large donations, wont demand financial information/transparency and or necessary and significant changes needed inside the organization.

Hemley Gonzalez: Would you us tell which house you tried to volunteer in?

Santosh Kumar Nayak: I tried volunteering at Kalighat and I was rejected because I am Indian.

HG: Please explain?

SKN: When I went there my decision was to be a translator for the foreign volunteers who don’t speak Hindi or Bengali. So I thought perhaps my help as a translator could be effective. I was immediately told by the nuns who run the house that they were full at that time and needed no additional volunteers.

HG: Isn’t it strange that they are rejecting help from someone who speaks the language of their patients and instead prefer the help from foreign volunteers who do not speak Bengali or Hindi?

SKN: I found it very strange indeed. I explained to them I could be of great help, including help from other Indians friends who are also willing to volunteer and help with translations and other tasks but we quickly came to the realization that what the Missionaries of Charity are looking for is for the easy and large donations these foreigners bring and leave Kolkata quickly.

HG: Would it also be fair to say that if Indian volunteers were allowed in the houses operated by the Missionaries of Charity they could start communicating ideas for solutions?

SKN: Yes of course, things would start to change immediately, I felt this when I visited Kalighat, I have seen other houses where communication with the patients and genuinely hearing their concerns versus just only handing them things as the nuns often do there would be major change and would reduce the number of people they keep in this places.

HG: It’s it true that the workers in these houses are themselves Indians?

SKN: Yes, but there’s a big difference between someone who gets paid to do a task versus someone who wants to come in and help without expecting compensation and wanting to change things for the better. Besides, the majority if not ALL of the workers are usually men and women from the slums who are hired and paid very little so they rarely complain about the things they see and in fact often remain quiet the negligence and abuse they witness to protect their job. It is terrible.

HG: Have you spoken to the workers and ask if they could ever speak up about the horrible things they often witness?

SKN: I once did and a nun came running towards me immediately screaming and asking who I was to question their practices!

HG: A nun, a foreign “social” worker questioned an Indian resident who is concerned for the welfare of other Indians?

SKN: Yes, and aggressively, I really don’t understand what is going on there!

HG: Actually it seems quite simple really, after analyzing the practices of this organization for the last two years it seems their strategy is to allow foreign volunteers who on an average come to these houses for 4-5 days and they don’t stay long enough to realize the monumental need for improvements and changes and never witnesses a lot of the abuse that takes place after their shifts are over and the patients are left alone with the nuns and the workers. This is probably the main reason why they don’t want outspoken and progressive Indians to come into these houses because they would likely speak up and force the Missionaries of Charity to change. Is that a fair assessment of the situation?

SKN: Absolutely. Especially with many of my friends who are well educated, if they were to be allowed into these houses they would come forward to the media and demand serious changes immediately. The Missionaries of Charity are definitely scared of allowing middle class and educated Indians inside the houses; they realize their negligence would be exposed.

HG: So you seriously believe a rush of educated Indian volunteers would produce changes inside the Missionaries of Charity?

SKN: Yes, because as it stands right now it is a business. People from other places around the world come, they see these sick people, they can’t really communicate with them, and they do what the nuns tell them too, leave some money and other donations and go home. Indians would never stand for that.

HG: I have said this before publicly several times and will say it again, I believe these houses are “Museums of Poverty” and “Poverty Petting Zoos” where foreigners can come for a few days, wash some clothes, clean floors, feed a few homeless folks take some pictures and return home and because of this machine and image that has been built around Mother Teresa they can say and feel they did something great for humanity.

SKN: Yes, and there is nothing great about this. As an Indian, I feel ashamed, used and abused by these people who don’t even know our language or culture and are just often passing through Kolkata as if visiting these houses was just another attraction on their traveling schedule.

HG: Do you have any idea of the kind of money the Missionaries of Charity receive in donations in India?

SKN: I have no idea, no one does, and it is never reported.

HG: As an Indian you have the first right to question and have any opinion about any organization that comes to your country to help your people, so what is your general opinion of the missionaries of Charity?

SKN: This organization is a popular international charity, what happens inside India versus what the world knows is very different. For example, I have seen many items that have been donated to the Missionaries of Charity and later re-sold on street markets; perfumes, food, clothes, etc.

HG: You mean donations given to the Missionaries of Charity are being re-sold?

SKN: Yes.

HG: what happens to the money from the sale of these items?

SKN: No one really knows what happens with this money! The organization receives tons of medicines, clothes, and other items that could immediately help so many families living in the slums around Kolkata but they only care about giving tours inside their houses and showing foreigners the help they can control inside those walls – The money vanishes. Period.

HG: There has been a lot of controversy with the Missionaries of Charity and their religious conversion practices in Indian and other parts of the world. For example, baptizing Hindus and Muslims as Christians in exchange for giving them help. Are you personally aware of any of these practices?

SKN: I actually have personal knowledge and experience with this issue in particular. I have a lot of friends and their families who only receive help if they accept to convert to Christianity and we’re talking help with things like rice, beans, just basic everyday items that anyone who is poor needs. One of the better benefits they also offer in exchange for conversion is an education in one of their Christian schools around the city for the children of some families. The nuns also come around the house of those they convert to make sure the families remove any statues of references of their old gods which must all be replaced with images of Jesus.

HG: So these nuns not only actively convert but they also investigate and continue to make sure the conversion of new families to their religion remains effective?

SKN: Yes they certainly do this. If I take my daughter to one of their school tomorrow for admission, they would ask for a big donation and would start pressuring me to convert my child and myself to their religion. This is a fact.

HG: So these statements the Missionaries of Charity often make that they aren’t in India to convert anyone and only help regardless of religion aren’t true?

SKN: They can tell whatever they want to the world. What we see here in India is a completely different story.

HG: What is your actual religion?

SKN: I am Hindu.

HG: Obviously you’ve tried to volunteer with the Missionaries of Charity but that hasn’t worked out. Have you tried to volunteer with other organizations?

SKN: Absolutely. I work with a small NGO that deals with educating children who live on the streets or come from very poor areas and slums, the name of this particular organization is: Lights of Hope, is a small NGO but one that is very much dedicated to making a change in the lives of many children in need around Kolkata without predicating any religion or asking anything in return from those they help.

HG: So this ridiculous idea that many people have that Mother Teresa’s Missionaries of Charity is the only charity in Kolkata is just a myth?

SKN: Yes of course. There are many NGOs here, some better than others, especially those who are working with translators to understand the real issues of people in need and giving Indians tools to empower themselves, to educate themselves, to learn a trade or skill and with all these efforts create a real chance for these people to overcome poverty.

HG: You are 25 years, you’ve lived in Kolkata all your life and have personally seen and witnessed the work of the missionaries of charity, in your opinion, are they ever going to change?

SKN: If educated Indians are allowed to volunteer inside these houses and start demanding changes, they would certainly have to radicalize their entire operation.

HG: I want to thank you for your time, for your courage to speak up and for your interest to wanting to change things in your own country as I personally believe it is your right and duty. Once again, thank you.

Hemley Gonzalez
STOP The Missionaries of Charity
www.stopthemissionariesofcharity.com


1. This is Mother House one of he many houses operated by The Missionaries of Charity where Indians wanting to volunteer are often rejected or turned away by the organization.


2. This is Shishu Bavhan, one of the many houses operated by The Missionaries of Charity where Indians wanting to volunteer are often rejected or turned away by the organization.


3. This is Daya Dan one of the many houses operated by The Missionaries of Charity where Indians wanting to volunteer are often rejected or turned away by the organization.


4. This is The Home of the Dying, one of the many houses operated by The Missionaries of Charity where Indians wanting to volunteer are often rejected or turned away by the organization.


5. Santosh Nayak

17 year old girl left to die in Premdan, a medical facility operated by Mother Teresa's Missionaries of Charity

The following interview took place in Calcutta, India on April 6th 2011, with Megan Von Tersch, a student from Portland State University volunteering with the Missionaries of Charity through a special program called “service learning” which is a combination of schooling and volunteering for several months. Meghan chose to work at Premdan, one of several medical facilities operated by Mother Teresa’s Missionaries of Charity. Please take a moment to visit the album filled with pictures about this house: http://www.facebook.com/media/set/?set=a.202937446414672.45825.181945775180506

Hemley Gonzalez: Thank you for meeting me and agreeing to speak publicly about your experience with The Missionaries of Charity. Let’s talk about your time in this particular house which bills itself NOT as medical facility but rather as what exactly?

Meghan Von Tersch: They call it a care facility for elderly people even though there are several elder as well as young patients with all kinds of medical issues currently residing in it.

HG: When you signed up to work at this house, what was explained to you about it during your orientation?

MVT: Not much really! I was basically told we would go and help wash clothes and spend some time with the regular patients as well as those from the “Home of the Dying” also known as “Kalighat” as that location that is now closed and they were all moved to Premdan.

HG: With my own experience volunteering with the Missionaries of Charity, usually they want you to make a commitment upfront about what timeframe you’re willing to spend with them; what was yours?

MVT: In the paper we’re given we are assigned a house and asked for how long we’re planning to work there. When I specified that I was in Calcutta for four months, the nun present during the admission muttered an “oh”, and she actually seemed a tad apprehensive, which I thought was a bit strange since volunteering is a free service and anyone willing to do as much for any organization should be greatly welcome.

HG: Do you think she had a problem with volunteers staying so long?

MVT: I just felt she was apprehensive, she said “it’s a very long time” and not in a welcoming way.

HG: Tell us about your first day at Premdan:

MVT: I honestly felt like throwing up. Once I got inside the building the first thing I saw were rows and rows of women who are getting no stimulation, no physical activity, the Masis (paid workers as they are called here India) were actually quite mean, in one case there was a patient who was dragging herself practically naked beneath her skimpy gown on the floor to get to a bathroom and when I tried helping her, one of the masis came rushing and said “no, no, she can do it!” to which I replied, sure she can do it, eventually she’ll get there once she crawls through urine and feces at which point she’ll get a bacterial infection! The worker looked at me blankly and continued on: “don’t baby her” – It’s not babying her, is preventing her from actually contracting a vaginal infection!

HG: How many hours did you work each day?

MVT: Four hours each day, five days a week.

HG: What were your instructed tasks during your time there?

MVT: I was told to do laundry.

HG: Don’t they have washing machines?

MVT: They do not.

HG: Do you know why not?

MVT: When I asked, one of the nuns told me that if we wash the clothes with our hands wash them with love. Which is actually unacceptable, because several of the patients have communicative diseases such as tuberculosis and scabies; and these clothes were not all being properly sanitized. This is actually the process they use:

In the morning a worker uses a broom and scoops us garments filled with the urine and feces and they then go into a boiler and then they comes to my first wash bin but in the first wash bin you can still see the reminisces of feces and by the end you can still smell that is not clean and for Roxana, a 17 year old patient I looked after that’s not acceptable or for any other patient for that matter.

HG: Let’s talk about Roxana, you seem to have taken a special interest in her.

MVT: Roxana is a beautiful 17 year old girl, and when I first got here three and half months ago one of her legs was a bit swollen, she had wet lungs, maybe pneumonia, so I would just spend a lot of time with her specially since the patients don’t get many visitors and she would get really depressed. She even had stopped eating and the workers really care nor did the other patients as it meant more food for them; so I just tried to give her as much of my time and attention as possible.

HG: Are visitors allowed?

MVT: Apparently they are but very few of the patients get them. There is one woman, Margaret who had a severe burn when the back of her sari caught on fire and once she recovered, somehow she ended up in Premdan; her son comes often to see her. There’s another woman who occasionally gets a visitor, she has a huge tumor in her belly, she actually looks like she’s pregnant but she doesn’t have the money to get the surgery and is living in Premdan while she waits to be operated on.

HG: She’s waiting in Premdan until she has money for a surgery? Why don’t the Missionaries of Charity actually go ahead and cover the cost of the procedure?

MVT: I have no idea! I was just told she’s just here waiting for the surgery and no more details were given. There was another woman who came in once with a broken femur, one of the most painful things I have ever witnessed, the bone actually had broken through the skin and she remained in this place for two weeks until she was finally taken to a hospital to have her condition dealt with; which incidentally only happened after two foreigners came in and had a conversation with the nuns and immediately thereafter she was taken away to a hospital. So I feel like they probably paid for the surgery.

HG: Do you think that perhaps as foreigners they have more influence about how these nuns behave with the patients when they are present to witness it?

MVT: Actually I don’t think the foreigners have any influence whatsoever, Roxana being a case in point. I began pressuring the nuns and the doctors to take her to a clinic or hospital to deal with her leg as it kept getting more and more swollen each day and I was ignored. She has tuberculosis, I believe he liver is failing, she has an infection in her bladder because I noticed blood and a foamy clot in her urine and after consulting with another doctor who was also volunteering there; we also believe she has a clot in her left leg, which has became painfully sensitive; even the smallest touch makes her shiver with pain.

HG: How long has she been a Premdan?

MVT: She arrived shortly before I started volunteering and is now been over three months, and every day her condition gets worse.

HG: Have they brought in a doctor to see her?

MVT: No.

HG: Have they taken her outside the facility to visit a doctor, clinic or hospital?

MVT: No, every time I’ve asked the nuns, and not just me, two other volunteers who are nurses, another volunteer who is a doctor has spoken up about it we’ve all have gotten the same answer from this nun” “No she’s OK, she’s going to be fine”

HG: What is the name of this nun?

MVT: I’m not really sure; she’s light skin and heavy set. And now when she sees me come in she avoids me because she knows I’m going to ask to get Roxana to a hospital and try and hold them accountable for their negligence.

HG: How many nuns work in this house?

MVT: There is a about at least five who work there and perhaps a couple of dozen of the nuns in training.

HG: These nuns in training are the ones in the all-white saris right? They’re actually the ones I personally caught washing syringes with tap water while I volunteered in Kalighat and saw them reuse them on patients moments after and apparently that also has not changed according more recent testimonies from other volunteers.

MVT: Here in Premdan they actually wash the gloves!

HG: You mean disposable medical gloves?

MVT: Yes, when we get there first thing in the morning there are already rows of them hanging to dry in the roof, and they are reused all the time! It’s disgusting and so unprofessional!

HG: How long do you think is going to take before Roxana dies?

MVT: Given the condition of her “care” weeks if she’s lucky and the time will be painful and miserable. It took them two and a half months to tell me as a volunteer that she has tuberculosis!

HG: Isn’t that putting you at risk and every else present for that matter?

MVT: Every single person there is at risk! Now that everyone knows about her TB, volunteers are even more apprehensive about spending time with her, which breaks my heart because when I leave I know no one will probably spend as much time as I do with her. Who’s going to feed her? Who’s going to take the toilet to her? Who is going to wipe her down her head when she’s having a fever? No one because they don’t want to contract TB!

HG: Have you spoken to the nuns about changing some of their practices?

MVT: Yes. Every day for Roxana; every single day. I plead with them, I tell them she needs to go to a hospital, the reply has often been, “let things be, it’s god’s will”. Another young girl also inside the facility actually tried to commit suicide by jumping from one of the windows on the second floor; a volunteer caught her in the act and was eventually able to bring her down to the first floor at which point the nuns suggested to tie her up but followed by saying: “You can’t stop her, if that’s what she wants to do is god’s will” – Needles to say I was outraged! This is not “god’s” will; this is a young girl who is mentally unstable! She doesn’t need to be tied to her bed, she needs to be properly and medically taken care of! In one week alone she’s attempted to jump twice, and this one nun keeps saying “if that’s what she wants to do then it’s god’s will”

HG: The Missionaries of Charity also have another facility for women with mental issues, is called Shanti Dan, I’ve actually interviewed another volunteer who worked there for months and witnessed the unthinkable, electroshock being applied as punishment for some of the patients! Being as it may, why aren’t some of these mental cases taken there?

MVT: No idea.

HG: Have you witness donations being handed over to the nuns?

MVT: Actually not as many, and it seems there’s a group of long term volunteers who have realized that such donations aren’t going to be used properly on these patients if at all, so what I have noticed is volunteers doing things directly for some of the patients, for example, there is this one woman who had a major lice and flea infection so her head was shaved and a volunteer bought her a scarf to give her a shred of decency; so I see more of that going on than monetary donations or bags of items being handed over as it’s more customary in other houses from what other volunteers tell me.

HG: So basically these nuns just keep a bed for these folks and feed them?

MVT: As I mentioned earlier, I assumed that all the patients come in already with these severe conditions but the more and more I talked to the long term patients and began to see some pictures of the other patients taken by volunteers, I realized many have actually entered Premdan much more healthy than the state they’re currently in; and because they’re basically sitting in their bed for hours on end they start to lose muscle function in their legs so now they can’t walk on their own and develop other issues.

Some of the women have resorted to grunting instead of talking because that’s how the masis (workers) treat them, they yell at them and beat them if they become too much work or a nuisance for them, so they’ve resorted to limited speech and their behavior laden with fear.

HG: These masis (workers) come from where?

MVT: The come from the slums. They women are employed to do the laundry, cook, clean the facilities and just practically keep the place running. There’s about 10-15 masis in Premdan and only four of them live there full time, the rest of them arrive around 4:00AM and leave around 9-10:00AM

HG: So they are not necessarily qualified to perform some of the things that they’re doing, let alone deal with medical issues of the patients currently inside Premdan?

MVT: Oh no. In fact, whenever I ask them anything about Roxana, they immediately rush and get a nun. In addition they are pretty aggressive with the patients, and I know that often in Indian culture physically handling others up to some extend is somewhat accepted but these workers smack the patients in the head or push them around and scream at them for the smallest things; we’re talking about sick women who are also often also mentally challenged!

HG: These masis of course wouldn’t speak up because their livelihood is at stake or come forward about the abuse they witness from some of the nuns, let alone admit their own share of doing. Any idea how much money these workers make?

MVT: No, but one of my professors in the program who also actually volunteered in Premdan said they make a good money.

HG: Well, this would be the first time I hear this, as I’ve interviewed other volunteers and they seem to think the amount they’re paid is actually quite substandard; although it would make sense if you would want someone to keep quiet.

MVT: Yes, that would be a reason for higher compensation but I have no idea what range.

HG: So they are they basically willing players to the negligence taking place?

MVT: Yes, fully.

HG: What about other volunteers, clearly they can’t avoid seeing the same things you’re seeing. What do they have to say about it all? Do they not also see there’s something profoundly wrong taking going on in this place?

MVT: Some people actually believe they’re helping these patients, and are honestly more interested in feeling better about themselves by justifying cultural differences and that this is just how things are in places like India and others in the west wouldn’t understand; also the religious aspect of this organization is a huge factor for many who feel that speaking against Mother Teresa’s organization would be considered offensive or even blasphemous in some of their social circles or with their friends and families.

I honestly do try to see the good in Premdan, there are some small aspects.

HG: Positive aspects such as?

MVT: For example with this one girl they found on the streets with her skull cracked open, she would have died had she not come here.

HG: But why not take her to a hospital?

MVT: I don’t know that’s the catch 22, she would have died on the streets but now she has a miserable life in Premdan.

HG: It almost sounds like they bring these people to these houses and keep them alive, they become, and I despise using the word “specimens” for volunteers to visit and interact with.

MVT: Yes. The first day that I worked there I actually wrote a paper for one I my classes I basically felt that they were like animals in a zoo positioned for me and others to come and watch.

HG: I’ve often said these houses are poverty petting zoos, as I think this is the culture The Missionaries of Charity have created over the years for westerners to come and pet the poor and go home and feel good about themselves and align themselves with the “saintly” image of the founder of this charity (Mother Teresa) while not deconstructing the problem or actually questioning the blatant negligence. I wonder how many of these volunteers would find these practices acceptable for them or any member of their families.

MVT: If there weren’t women like Roxana or the other young girls who need to be handfed and physically attended to; many volunteers wouldn’t come to these houses; this may sound terrible but a room full of stagnant and immobile patients has no appeal to those seeking some sort of feeling of exercising compassion.

HG: Speaking of food; I’m getting conflicting reports about the quality of the food in some of the houses. What is the diet like for the patients in Premdan?

MVT: Not really sure about the breakfast as I’m not there to witness, but around 9-9:30AM they get biscuits and chai but what worries me is that some of the patients of the second floor which have more mobility and less health issues have preferential treatment by some of the workers and some get more food than others, and some of the weaker patients get lesser rations and when they asked for more are denied; so there’s definitely preference going on between the workers and some of the patients since the nuns don’t hand out the food.

HG: What do the nuns actually do?

MVT: I don’t really know! They do some type of medical procedures in the morning if you want to call it that.

HG: Medical procedures? Please explain:

MVT: They dress wounds, and inconsistently give iron injection to some of the women seemingly making no distinction between the weak or healthy one; but that’s pretty much all I see them do and then they spend the rest of the morning praying and singing.

HG: Doesn’t sound like there’s a logical order to their method. Do you think the nuns actually have any idea about what is going on?

MVT: No it doesn’t seem that way because everyday things change; what patient gets what medicine and how. It’s quite confusing.

HG: A doctor from the United States who also volunteered at Premdan for about a week, has asked that we not publish his name but had this to say:

“Ironically during orientation volunteers are specifically told that these are NOT medical facilities. No one explains what the overall objective is, from the simple explanation it is a home, not a hospital, but a home where people with illness and medical issues are brought in and constantly given medicines without proper diagnosis.”

“Are doctors on staff or permanently on site? No. A doctor visits once a week, Wednesdays usually, the “Kalighat” section or also known as “The Home of the Dying” there are about 50 men and women crammed in small rooms just lying on cots. Every person they take on is ultimately a patient, every single person is one. A mentally handicapped man or woman, someone with wounds or undefined health issues. Some of the nuns claim they are nurses of have had some sort of medical training but I have yet to see any certificates or documentation detailing their specialty. There’s some sort of log which one of the nun keeps but nothing very detailed. I once witnessed one patient with diarrhea who was given IV and an antibiotic but then nothing else for days”

“Wound care is decent. They are not operating to level they can be, not comparing it to the western world, and I personally think they could offer more physical and occupational therapy which they do very little of if not at all. There are no physical therapists on staff. Occupational therapy, teaching handicap individuals how to manage daily life tasks with a particular activities of daily living are essential to the wellbeing of all of these patients”

“My biggest issue even over some of the medical issues is the log sheets with lack of information, even a simple things as having names instead of numbers for the men and women currently held there, and of course there’s no history of diagnosis, medicines given, etc. To some extent some of the nuns seem medically trained but to what degree and specialty it’s unknown. What country or what specialty they were trained in? Unknown, which school? Unknown. Degree unknown. And when medical action is required they don’t spring into action as I once witness a patient in the patio falling and suffering serious wound to his head while a nun just stood there staring, luckily me and another volunteer rushed him inside and were able to stop the bleeding after doing a proper dressing”

“Prior to arriving in Calcutta I was working on an east Asia location where an NGO clinic operating on $17,000- 22,000USD monthly which was able to provide diagnosis tests from HIV, CBC complete blood count, electrolyte panel, TB and malaria diagnosis, blood typing, blood transfusion, 50+ consultation emergencies from suturing to physical exams as well as administering DOTS direct observation therapy, 30-50 baby deliveries per month (all in the facility) 60 in-care, 300 out patients a day, and always looking to improve their facilities and equipment with every donation outside budget, etc, all of this with LESS than $22,000USD a month!”

“They should have at least minimum blood/lab work-up for HIV, sputum samples for TB, blood tests, x rays, one has to wonder where all the money is actually going”

“If I could change one thing it would be instituting activity programs immediately! The patients have absolutely NOTHING to do except just lay there, if volunteers are in the mood to engage with them, they might get some entertainment, a volunteers did card tricks one day but then he never came back. They should have educational, physical activities, gardening, go on walks, arts and craft and not sit there idle. It only worsens their condition!”

HG: How many volunteers would you say have come through the house during your months there?

MVT: Hundreds! At least 200-300 hundred!

HG: What’s the average length of time they work there?

MVT: From what I could see, 1-2 weeks.

HG: How do these patients arrive at Premdan?

MVT: There is dispensary work done in the filed by a small group of long term volunteers, and this is one of the strangest practices of the organization, as only some volunteers who are in Calcutta for a long term are specifically chosen by the nuns and are strictly forbidden to speak to anyone about their job, duties, or how they collect these patients off the streets. I totally stay away from the dispensary as I feel the whole thing is very shady. And once the patients are brought in, for example, if they survive Kalighat or the section now inside Premdan for the old “Home of the Dying” then they are moved to another section of the building.

HG: IF someone “survives” Kalighat? Please explain:

MVT: Yes. Kalighat being the first option to wheel someone to their death rather than actually figuring out what exactly is wrong with them first.

HG: We’re talking about the same building where these nuns could bring doctors, diagnose conditions or take patients immediately to hospitals, right?

MVT: Yes. And even simple things like controlling the lice problem.

HG: The lice issue seems to be a common problem in the houses operated by The Missionaries of Charity, why is that?

MVT: I have no idea! The volunteers are flabbergasted by this too!

HG: Slums that I personally know of and actually work with have LESS of a lice problem than these houses!

MVT: They just shave their heads, and they keep doing it in stages, so when a batch starts growing hair then the lice returns and it’s just a vicious and unnecessary cycle. And specially the patients upstairs who can often speak and refuse to allow their heads to be shaven, and rightfully so! These women have very little if nothing at all left, so they’ll fight to defend their dignity!

HG: What is your over all opinion of The Missionaries of Charity, Premdan, The Home of the Dying, etc?

MVT: I am so disappointed and conflicted; when I first got there I thought my time and energy was being used efficiently, then I was introduced to Roxana and became more observant and stopped being so ignorant and immediately started seeing the gaping flaws in everything which isn’t hard to miss, so it’s quite frustrating. In the one hand I like that they’re giving these women a place to live but on the other hand I hate that they have the money, resources to do physical therapy and stimulation programs, and to place women like Roxana in hospitals and save their lives!

HG: Was any of this remotely close to what you thought this organization was like or your work would be?

MVT: No. I thought I was going to be here assisting people in serious need of help and contribute to a developing society. I never thought I would watch a 17 year old die daily on my own watch; that is not what I signed up for!

HG: Do you think they will change any of their practices?

MVT: No. Every time anyone suggests anything to improve the facilities or conditions we’re basically “shooed” away! I was spoke to this way by the nuns every day I mentioned the fact that Roxana needed to go a hospital; and I refused to be quiet or go away, and every day I spoke up and every day I demanded that they take Roxana to a hospital.

HG: What happens when you leave?

MVT: NOTHING. Roxana will die, no one will care, and things will remain the same. New volunteers will come in and they won’t even who she was.


Meghan returned to Premdan the day after this interview to discover that Roxana had died overnight. Cause of death: unknown. She took a photo of her body wrapped up before it was sent to the crematory along with other photos of this “medical” facility operated by Mother Teresa’s Missionaries of Charity. Sadly Meghan was hoping to have a photo of Roxana while she was still alive but The Missionaries of Charity have a strict rule about photos being taken and only allow them on the last day of the volunteer’s duty and only after receiving a “photo permission slip” issued by one of the managing nuns.

Please take a moment to go through the photos in the album (http://www.facebook.com/media/set/?set=a.202937446414672.45825.181945775180506) and share this interview and our page: www.facebook.com/missionariesofcharity in your walls and or pages/groups you may manage. Roxana and countless others do not have a voice; it is up to us to stop this madness and make it impossible for the media and the Indian government to ignore this ongoing human rights violation!

Hemley Gonzalez,
STOP The Missionaries of Charity
www.stopthemissionariesofcharity.com
www.facebook.com/missionariesofcharity



This is the body of Roxana wrapped up before it was sent to the crematory along with other photos of this “medical” facility operated by Mother Teresa’s Missionaries of Charity. Please visit the following link to see the complete album with pictures of this facility and its operation: http://www.facebook.com/media/set/?set=a.202937446414672.45825.181945775180506 Please continue to share our page in your wall and or pages/groups you may manage and help us spread the message. Awareness is the key to change! www.facebook.com/missionariesofcharity

Another of Mother Teresa’s houses of horror: Electroshock therapy as punishment, women chained to beds and more…

Another of Mother Teresa’s houses of horror: Electroshock therapy as punishment, women chained to beds and more…

(PLEASE TAKE A LOOK AT THE PHOTOS AT THE END OF THE INTERVIEW)

The following is my hour long interview with a volunteer currently working in Shanty Dan, a home for mentally challenged women in Kolkata, India. This particular volunteer has asked that her identity remains private as she is still working inside this home.

The following is a shocking and terrifying look at one of the medical institutions operated by Mother Teresa’s Missionaries of Charity and another primary example of the rampant negligence that is now far too common with this organization.


January 24th, 2011
Interview by Hemley Gonzalez
www.stopthemissionariesofcharity.com

Hemley Gonzalez: Please tell us about this home you are volunteering in:

Volunteer: This particular facility holds between 250-300 female patients at any given time; it consists of a large building with two stories, general dormitories packed with beds, a large interior hallway where the patients spend most of their time, bathrooms and a dining room.

HG: What exactly is the specialty of this medical facility?

V: Actually from what I understood initially, it’s not meant to be a medical facility, but rather a home that women with mental health problems go to, and once they get better they return to their homes.

HG: Would you then say it is a mental institution?

V: Yes, it seems like a psychiatry-unit type of place.

HG: When you say psychiatry unit, are there any certified psychiatrists permanently in the building who actually administer treatment? And could you please elaborate on the type of treatment these women receive while in this house?

V: There’s a doctor who comes in once a week, on Tuesdays, none of the volunteers are quite sure on his credentials and or qualifications in psychiatry, psychology or otherwise. In addition to this man’s visit, there is a nun who resides in the home and is in charge of handing pills to all the patients, again, not really sure what the pills are exactly as information is rarely shared with volunteers but the number of pills handed out is staggering.

HG: Do you think these are psychotropic medicines that are being given to ALL patients?

V: Definitely a mood altering drug and it is handed to both the upstairs and downstairs patients.

HG: And this broad regiment of pills for all the patients is prescribed by one doctor who comes in only once a week?

V: Yes, there is no proper diagnosis, but rather some ideas which they come up with while quickly observing the patients. I believe sedation is more of the goal rather than specific diagnosis.

HG: How many nuns are on staff and how many paid workers who operate this house?

V: Six paid workers and three nuns

HG: Do they provide meals for these patients?

V: Yes, breakfast, lunch dinner and tea and biscuits as snacks.

HG: How many volunteers come to the house and for what length of time each day?

V: Usually ½ a dozen or less, we come in the morning about 8:00AM and leave by 12-1PM

HG: What are volunteers asked to do?

V: We do practical chores, check and treat for lice, combing and cutting hair, nails, etc. Although I thought the focus was and should be rehabilitation programs with these patients.

HG: When you talk about lice, are these in patients who are just arriving or some of the ones who have been in the home for a while?

V: Well, it looks like the problem is always present, even when new patients come in without it; we seem to have the lice in our long term patients as well.

HG: Doesn’t it seem odd that a medical facility has an ongoing lice problem?

V: Well, the way I had been presented with information about this house, I thought I was coming to a home and not a medical place, but now after been here for over a month, I see how it completely is a medical facility, as all these women are constantly being given drugs and on Tuesdays there is additional treatment performed by the visiting doctor.

HG: What kind of treatment?

V: It’s actually been one of the most disturbing things I’ve ever seen; it is electroshock treatment, and something that now I’ve noticed is far too common. Many of the women who first come in are given it for six weeks, especially those who are physically unruly, and to the point where they only stop the treatment in some of them until they completely stop talking.

HG: So are you saying that patients who come in and aren’t properly diagnosed or as it seems to be the case, not diagnosed at all are receiving electroshock therapy so they can be subdued?

V: Yes. A lot of the women are suffering from incidents that have happened in the past, not necessarily being physically violent, suffering from internal trauma, perhaps some anger issues, asking for attention, and perhaps a range of other psychological ailments but the problem is that no one assesses the problem, how to treat the problem and actually treat the problem properly. They are just given electroshock therapy!

HG: So they are resorting to deliberately applying electroshock to these women without actually diagnosing their conditions as a way to try and calm them down?

V: Yes.

HG: How many instances of these electroshock therapies have you personally witnessed?

V: Usually on Tuesdays is when they do these treatments because that’s the only day the doctor comes, and the first time I witnessed 6 women going into the room.

HG: How different was the behavior prior to and after receiving these treatments?

V: There is one patient for example who is very outspoken, likes to sing and engage in conversation with volunteers and other patients, when she came out of the room she was almost in a comma stage, foam coming out her mouth, unresponsive and was wheeled out in a stretcher. A few hours later she became somewhat conscious and was complaining of a massive headache and dizziness as well as being extremely confused. Clearly a horrible feeling for anyone who is submitted to this sort of procedure.

HG: So this goes on Tuesdays. Have you witnessed it taking place on more than one week?

V: Yes I’ve seen it a number of weeks since I’ve been here and many women going through the same, but more recently since myself and other volunteers have been very worried and spoken about it they started to do it in hiding, so it’s hard to tell which women are being submitted to it and how many.

HG: Did you actually witness some of the electroshock procedures and how many?

V: Yes, I saw a line of women waiting for the application and after seeing the first one being applied, it horrified me. The women waiting in line were not told anything that was about to happen and became apprehensive as some of the other women who had been submitted to the electroshock were being wheeled out of the room in a stretcher while foaming at the mouth.

HG: After you spoke about this barbaric practice, what happened?

V: Almost immediately they banned volunteers from coming near the room where the electroshocks are performed. The glass window that looks into the room was covered with a curtain and on Tuesdays, the day they are performed, volunteers were being asked to perform other tasks away from the area where the treatments take place. What’s even worse now, the nuns are considering to close the doors to volunteers, so the horrors will continue without witnesses who can defend these patients.

HG: Do you believe these nuns are actually performing electroshock therapy themselves without the presence of the doctor who comes in once a week?

V: I wouldn’t put it pass them. And in any case, they line up the women they want to punish and make the doctor apply the electroshock on Tuesdays. Some of them for up to six weeks which basically renders them useless for a long time after.

HG: How do they hide the treatments now?

V: One of the French volunteers who spoke up a week ago was kicked out by one of the nuns and was asked to never come back. Then I spoke up and went as far as writing a report which the nuns in charge refused to read, basically telling me I didn’t know anything about what was going on, and that I didn’t have any medical experience to question them.

HG: Now that you have been forbidden to participate or witness the electroshock sessions of which you spoke against so strongly, what other tasks you asked to do with your time there?

V: We try to do some fun activities with the women, playing games, speaking to them kindly (unlike the forcefully and aggressive manner in which the nuns often speak to them).

HG: Do any of these nuns themselves have any medical experience, expertise and or certification in the psychiatric field?

V: No. The nun in charge used to be a dentist, and that is the extend of the medical knowledge from any of them in this house.

HG: So one volunteer has been kicked out and your concerns and report ignored?

V: The report I gave to the nun, was intended for the nun, and the interaction between her and the doctor who could care less about any of these women. He doesn’t diagnose them and seems to be more interested in just applying the electroshock when he does his weekly visit. If the women are kept sedated so they don’t create additional work for the nuns or the paid workers, then the doctor does his job “well”. There is a nun who is basically in charge of choosing which women are to receive the electroshock, and incidentally also has the power to stop it, so I figure I would research some information about electroshock therapy and show her the devastating effect this type of treatment could have on people who are not candidates for it in hopes of stopping this madness.

A lot of the information available in the web and medical sites all point to the same problematic side effects, such as memory loss, and in applying the findings to the patients directly I started to see how a lot of the cognitive functions were affecting their brains; particularly in women where there was some sort of normalcy days prior to them being placed under this barbaric therapy and after having essentially a mental meltdown.

What really unsettled me was the fact that a lot of these women came into Shanty Dan to get better and leave, but this isn’t happening because after electroshocks some of them have actually made them worse.

HG: What did they do with your report when you suggested all these possible treatments?

V: The head nun, Benedicta basically laughed in my face and flat out said: "I don’t have time to read any of this documents"

HG: If they are too busy to read reports pertaining the work they are there to do, what exactly do they occupy their time with instead?

V: Looking after the women I suppose and not very efficiently obviously.

HG: Why aren’t the nuns at Shanty Dan hiring full time psychiatrists? For an institution holding nearly 300 patients with a wide range of mental illness, you would have to have several professionals on staff at all times. What’s happening here?

V: When I asked one of the nuns why weren’t any doctors she said the most ridiculous thing: “there are no counselors in India” “You find them and bring them here” “you wouldn’t be able to find any around”

HG: Pardon the expression but that seems to be a crazy thing to say, wouldn’t doctors love the opportunity to accept a high paying job to look after 300 patients?

V: Agreed.

HG: So there is one nun who has some dentistry background, one doctor who comes in once a week who is supposedly a psychiatrist and prescribes a broad regiment of pills to about three hundred patients and about six medically untrained workers who look after the patients. What is your take of the actual state of this institution?

V: Is a big joke, they don’t care about any of the women there; they just have some workers to look after them and don’t seem to take seriously their conditions, certainly not a home for mentally challenged women where the goal would be to improve their lives. It’s basically a building filled with women with lots of mental issues who are vulnerable and in real need of help.

HG: Where you told or explained prior to volunteering that this was a place where women would be helped and or empowered to get better from certain mental illnesses?

V: Actually we weren’t actually told anything of value at the orientation/registration which was just two minutes long and they basically said the place was a home for mentally challenged women. And of course I assumed this was a place where women got treated properly so they could get on with their lives, I really didn’t think I would encounter what I have witnessed in my time here.

HG: When you speak of aggressive behavior, is this something that happens frequently at the hands of the nuns and workers who operate the house?

V: Nuns and workers often treat the women angrily and harshly, they show signs of disgust and exhaustion in working there and understandingly so as some of the patients can be a handful, but for a place with three hundred patients and so little workers, it is expected that problems will arise. The patients are often beaten by workers who without any proper medical training often resort to violence in an effort to institute order.

HG: What kind of financial compensation do some of these workers receive for their work in this home?

V: I know they are not getting a lot, especially since a many of them live in slums. In many cases 30-50 rupees a day from what I've heard.

HG: So these are women from the slums who are themselves in great financial need and even less likely to obtain medical training to deal with almost three hundred mentally ill patients?

V: The workers have their own issues, and they even have come to accept the idea that the shock therapy is actually a good thing because they hear it from the doctor and the nuns, in particular nun Benedicta and another who we’ve branded the evil nun, especially after personally seeing her torturing some of the older patients.

HG: One of the nuns tortures the women how?

V: Sadistic stuff, emotional abuse for instance, demeaning them, I seen her doing that with some of the older patients, for example, one of the volunteers who comes in and does some of the dressing and cures for patients who need it, an old lady who has a wound in her back and the volunteer needed help moving the patient around to get to the sore and the nun literally yanked her forcefully in front of the other patients, pulled up her dress and in degrading manner laid her down while asking the patient to stop being shy and exposing a private and serious wound to the rest of the floor, zero dignity, while telling her to stop crying in front of the volunteers and remind her that once the volunteers leave, she will still be here to deal with her. How sadistic and frightening is this?

HG: Basically this home becomes a house of horror for a lot of these patients once the volunteers leave?

V: Yes, especially with this one nun who we now call the evil nun, she is middle aged, heavy.

HG: Are most of the nuns obese? I seem to find a large number of sedentary women who work for this organization. Why is that?

V: She’s actually quite big, a round face Bengali women, and she’s almost as big as the other two nuns in the house, Benedicta and Maria. They often just sit around and let the volunteers and workers do most of the work, of course, their diets are well proportioned with proteins and items which the patients don’t often get themselves.

Speaking of this “evil” nun, it’s actually evident that she has some mental issues of her own, the way she behaves with other patients, very sadistically, and even the workers agree there is something wrong with her, as they too allude to the fact that she is especially abusive with the patients.

HG: So even workers actually admit that there is something wrong with this particular nun who is also running this house?

V: Yes, all the workers feel very negatively about her and even volunteers no longer listen to her. In one instance she began to stab the feet of the old lady with the infected wound.

HG: Stabbing the patient’s feet?

V: Yes with a pair of scissors.

HG: For what reason?

V: It was very strange; it seemed like a personal thrill for her.

HG: And this is being done by a nun who is clearly disturbed?

V: Yes, clearly no sane person does some of the things this woman does.

HG: What would you say is required for this house to operate as the mental facility you thought you were coming to work in?

V: For starters, a must is a range of doctors, psychiatrists, psychologist and therapists and not these robotic tools such as the electroshock machine and this massive distribution of psychotropic medicines to all patients without diagnosis. There are no personal assessments of the ailments and or diagnosis for a cure and a long term plan to get these women to a somewhat normal life and in many cases to a full integration back to society.

HG: Is the broad application of medicines to all patients without understanding the specific issues of what each of them were brought to this house for in the first place creating more problems?

V: Exactly. And really to get any of these women to a path of improvement, there needs to be some consistent and professional counseling, they come in and many of them could truly be healed with the proper professional and consistent help.

HG: Would you say any of the nuns currently on staff are in any shape to adjust to any of the changes you would like to see for this particular house?

V: No. As it stands right now they refuse to listen to suggestions, apparently they’ve rejected ideas and or programs suggested by many volunteers.

HG: As other houses operated by the Missionaries of Charity, does Shanty Dan also have hours of prayers where the nuns are absent from the facilities and neglect the patients?

V: Yes, and they leave the women workers from the slums in charge the same group who are medically untrained and get paid very little money for all the work they do. What’s even more alarming is the fact that the “evil” nun as we have resorted to calling her has begun punishing unruly patients by administering electroshock therapy, regardless of their condition, she has been doing this as a way to subdue them physically which is disturbing and aggravating to say the least.

HG: Electroshock therapy is actually being applied as punishment?

V: Yes, unfortunately.

HG: Let’s talk about a bit more about the facility. Are there any outdoor areas or spaces where they could spend some time in the sun and receive natural light and other necessary sensory experiences?

V: There is actually a courtyard with some nice outdoor areas but unfortunately the nuns have closed off the area to the patients. Their main complaint is that some of the women were defecating in the grass and that became too much work for the paid janitors and nuns to handle, so now all the patients are confined to an inner corridor with some windows that look out to the exterior but basically all their time is spent indoors. They really get no natural light anymore and are essentially confined to these interior corridors, bathrooms and dining room.

HG: I think it is fair to say that the entire facility is wrongly and inefficiently staffed, given the fact that there are no permanent doctors, nuns with basically no medical training and workers who are at best janitors, wouldn’t you agree?

V: It would most certainly help to bring in professionals to asses all the cases of the women currently being kept in the house. While volunteers come in and try to help, their duties are usually limited to washing clothes, dishes and some grooming of the patients.

HG: Are there any washers and dryers in the house?

V: No. They’ve refused to accept them.

HG Do you think this house will change and or improve?

V: Not really. After several weeks of suggesting changes, researching, handing over helpful documents and speaking to the nuns and workers, I’ve come to realize they are not interested in altering their culture of abuse and neglect.

HG: One would also have to assume that the workers are trying to protect their income, however little it is and in essence are conspirators to the medical negligence perpetrated by these nuns on a daily basis.

V: Yes, they do pretty much whatever the nuns say including systematic beating of the patients at the request of the nuns themselves.

HG: It is my understanding that nuns within this organization are shuffled around the different houses they operate around the world, one of the reasons being is the mounting complaints and as a way to diffuse the public’s outrage or concern they continue to change some of them in charge and dispatch them to different places. How long before they resort to their malevolent practices in their new positions?

V: Well, we have already noticed some abusive behavior by nun Benedicta who is recently new in Shanty Dan; we’ve seen her hitting patients sometimes and using forceful language, almost as if these patients are wild animals. I am afraid the behavior is chronic and symptomatic of these nuns. The same goes for the workers.

HG: Have there been any deaths during your time there?

V: Yes. Three. One was a new lady that had arrived; she was quite small and fragile. She seemed fine and had some difficulty walking, but other than that she was cognitive and responsive. After I returned two days later I found that she had passed and when I asked for the cause of death, I was told she had a stroke but there was a lot of ambiguity on the actual answer, especially when another volunteer felt that the medicine she had been given was the wrong kind and thus caused her to have a fatal and allergic reaction.

Another was a 40 something year old patient, her name Maduri, I remember her clearly because she was the very first patient I saw chained to the bed and now I see this more and more often. She was very active and always wanted to leave but one day I came to work and she also died.
And another patient who was ill was brought here which I thought was very strange, one who should have certainly been brought to a hospital.

HG: How many patients are chained to their beds?

V: At the moment from what I can tell probably half a dozen, perhaps more. And especially those who don’t want to remain in the facility.

HG: So patients who don’t want to stay are not allowed to leave?

V: No

HG: Are there medical histories for each patient?

V: No. There are just these cards where they sometimes make notes about the medicines they give to the women, but nothing in detail and certainly no diagnosis; another thing I noticed is a slew of women who arrive from jail.

HG: From jail? Please explain:

V: There seems to be some sort of agreement between the Missionaries of Charity and some of the women jails where they bring inmates who are being released but their families don’t want them home, so they end up here. Many if not all have absolutely no mental disabilities, so I find this whole arrangement quite strange.

HG: So perhaps for some sort of rehabilitation program? Except this is a mental institution which doesn’t even seem to rehabilitate their own mentally challenged patients in the first place!

V: Yes, very strange. There are no televisions or rehabilitation programs or visual or physical activities, they just sit there all day, almost rotting away. Also, all of the women who arrive from jail join the distribution of pills and almost immediately become subdued. And most of the women change their behavior completely and overnight, as if becoming zombies. There is one in particular which is very troubling to me, it is a pregnant patient who is constantly being given medicines, and her mood changes drastically.

HG: These type of pills are being administered to a woman who is pregnant?

V: Yes, even injections that basically knock her unconscious.

HG: Do we know if the one doctor who visits this home once a week has actually researched that the medicines he is administering to this pregnant woman won’t hurt the fetus?

V: No.

HG: You also mentioned another patient who had a baby recently and the baby was taken to an orphanage hours away from this facility, something quite strange considering the fact that the Missionaries of Charity operate another orphanage literally next door to the same place where the new mother is. Why would they do this?

V: When I asked the same question to the nun in charge her answered was: “God bless you and your compassion” and she laughed and walked off.

HG: Why aren’t other volunteers talking about the same things you have witnessed?

V: I just don’t think they care enough. They come here for a few days and don’t want to raise any issues. A lot of them are nice folks but they just feel helpless at the time or rely on the fact that someone else like you or me would speak up about it. Or worse, they think these nuns are actually doing a good job.

HG: I understand that a first rate health care facility, one that is typically found in developed countries such as the US, Britain, ect, is not something that is feasible or realistically possible to construct and execute in places like Kolkata, but for an organization that receives millions and millions of dollars in donations each year, is this the best they can do?

V: No, not at all, at best they are providing below minimum care. For an organization with European influence and the massive financial support they receive, this is shameful to say the least. There needs to be immediate and drastic changes. The electroshock therapy is running a lot of these women’s lives, they can never go back out into society and join a cycle of normalcy, their memories and even simple functions have been sucked out of them, almost if not all patients are treated like animals in a zoo.

HG: What happens when you leave?

V: Well, this is why I am talking about it. People like you who continue to raise awareness about these issues are a major source of hope for change and this why I couldn’t remain quiet any longer.

Interview with Sally Warner - A witness of 13 Years of Medical Negligence and Financial Fraud of Mother Teresa's Charity

December, 17th 2010 - Kolkata, India
(PLEASE SEE THE PHOTOS AT THE END OF THE INTERVIEW)

Sally Warner, a registered nurse with a degree in sociology and a graduate diploma in social work from Western Australia, began working as a volunteer with The Missionaries of Charity in 1997. She quickly realized there was something horribly wrong going on in all of the children homes she had visited and volunteered in and soon after became a dissenting voice and critic of the organization, publishing her first book titled “Mother Teresa” in 2003 about these experiences and now currently working on her second publication “Mother Teresa: Sainthood Delayed” to be released in 2011. Sally had heard about my work and the facebook campaign: STOP The Missionaries of Charity / www.stopthemissionariesofcharity.com and after finding out I too was in Kolkata, a meeting was scheduled. The following is the transcribed audio of my hour long interview with her on this most disheartening subject. More about Sally’s work: www.sallywarner.blogspot.com

Hemley Gonzalez: When did you come to Kolkata to work with the Missionaries of Charity?

Sally Warner: I’ve spent the last thirteen years volunteering and visiting several houses operated by the Missionaries of Charity, and eventually made my way to Kolkata in late 1999 and began volunteering in some of the houses in early 2000. Here I have visited and volunteered in: Green Park, Shanti Dan, Premdan, Daya Dan and Kalighat which I found quite awful, I lasted only a few day there as I thought it was very dangerous for volunteers with all the highly contagious cases of Tuberculosis, but I had to see it for myself and couldn’t believe it. Speaking of Kalighat, it is now closed for renovations which I’m sure you and your “STOP The Missionaries of Charity” campaign had much to do with.

HG: How many houses would you say you’ve worked in over the last 13 years?

SW: The following is a timeline of the homes I’ve worked in as well as the many others I have visited. I have spent most of my time in the children homes, there were some I could not deal with, some of the ladies homes, and others where patients were just sitting around and doing nothing, often in cement floors and lying in their own excrements, people drugged wrongly by the nuns and of course there is or should I say for now “was” Kalighat, where anyone could just walk in and immediately see an average of 50 men and 50 women laying in cots and basically rotting away.
- Trivandrum Shishu Bhavan Sept- Dec 1997
- Visited Ernakulum MC Shishu Bhavan, and two other of Mother’s homes for handicapped children
- Volunteered Royapuram Chennai June-December 1998
- Visited and briefly volunteered Mangalore,
- Visited and briefly volunteered Goa
- Visited and briefly volunteered in Vellore TN
- Visited and briefly volunteered in Mother’s children’s home Pt Blair Andaman Islands
- Chennai north –home for dying and destitute Women Feb-March 1999
- Visited home for dying and destitute Men Jan 1999
- Visited home for handicapped babies Chennai north April 1999
- Volunteered July-late Dec 1999 Civil Lines Shishu Bhavan Delhi
- Visited and briefly volunteered Home for Dying Delhi 1999
- Visited and briefly volunteered Handicapped Children’s Home New Delhi 1999
- Volunteered Green Park 2001
- Volunteered Daya Dan
- Volunteered Shishu Bhavan – upstairs babies 100+ room; downstairs children’s room 100+ and handicapped children 40 plus- 2000-2002
- Volunteered Gandhi School 2001
- Volunteered Nirmala Hriday Home of Dying Destitute 2001
- Visited and briefly volunteered in Mother’s Calcutta’s Leper’s home
- Visited and volunteered for women in Prem Dan
- Visited and volunteered Home for Prisoners Asha Dan
- Visited and briefly volunteered MT Bentley Perth home
- Visited Mother’s establishments in Brisbane Sydney Melbourne 2006
- Volunteered twice total 3 months in Cambodia Phnom Penh 2004, 2008
- Volunteered in Mother’s Home Bellevue Johannesburg 3 months 2007
- Volunteered in Mumbai Sept-Nov 2008
- Visited and briefly volunteered in Mother’s home in Durban SA 2009
- Visited and briefly volunteered in Mother’s home in Pretoria SA 2009
- Returned to Kolkata and visited Daya Dan, Prem Dan and Shanti Dan, Green Pack, Shishu Bavan and Mother House

HG: What are your skills and how were you applying them in the different houses you worked in?

SW: I am a registered nurse and also have a degree in sociology. When I first started volunteering in Trivandrum and noticed some strange things going on with the kids I thought, maybe these children, since they came from a different culture, had more tolerance to some things that western babies do not, maybe they could tolerate hot milk, maybe they can cope with less food because they were stronger, eventually I realized when babies started dying that they in fact couldn’t cope with some of the things the nuns were doing to them. I began to observe that some of the basic educational functions were totally absent from the house, such as daily interaction, development classes, consistent and educational play hours and so on. I tried to get toys out of the cupboard several times, since I believe stimulation is very important for children which in these orphanages are not being regularly touched or physically interacted with or let alone have anything of their own, so I found myself grabbing even spoon, buckets, glasses, anything for them to learn to use for themselves, but the nuns were very adamant about allowing me to do things of this nature on a regular basis.

HG: What exactly were some of the things you were trying to work on while you were there?

SW: It is extremely difficult to make any progress with the nuns. You can unlock the cupboards, bring a lot of puzzles and books but because the staff isn’t trained or the nuns do not encourage them to use them, they often just sit locked in these cabinets or given away to other people. Once complaints started coming in from parents in Europe who were adopting some of the children and had noticed a very low and poor learning ability from their newly adopted son or daughter, that’s when the nuns began to consider having some proper programs instituted. In 1999 in Delhi they reluctantly allowed a group of doctors from St. Steven’s hospital to come in to one of the orphanages with workbooks and materials, they then tested about thirty children for a play-therapy program they had brought with them and tested them again after, the average for this group was 60 DQ (development quotient), the average for a normal child is around 100, after exposing them to toys and educational material and giving them regular attention, 45 minutes in the morning and 45 minutes in the afternoon, and after 3 months, they saw the development quotient had gone up to 80. Then a year later, the nuns had stop doing the play-therapy and dismantled the programs altogether, and when doctors had returned to the test the children again they found that their DQ had dropped to 55 which is clearly a delayed development issue that could cause permanent damage for the child, so they immediately employed a play-therapist in Delhi to try and get the children back on the morning and afternoon programs.

In 2002 I returned with a play-therapy program to try and have the nuns implement it only to discover they had canceled the therapist in Delhi because they didn’t see a need for it. Some of the top therapists in the country are being turned down for their services, and this is simply unacceptable.

Another case of distressful neglect of course is Kalighat which is especially disturbing to me because as a registered nurse in Australia I often work with geriatric cases and others with severe handicaps that aren’t exactly dying but are going to be staying in the nursing home for the rest of their lives. In Kalighat patients have little or no dignity, for starters they don’t have names they are only identified by numbers, and all the women’s heads are shaved because of the scabies and lice which are far too common in many of the houses. What hospital do you know is infected with lice? These facilities are substandard at best, they rarely use warm water and with so many fragile individuals being bathed on cement floors, their ailments and deaths are instead accelerated.

HG: It seems you have been met with some indifference and resistance?

SW: When I started in Trivandrum trying to explain to the nuns and the staff about the right measurements and amounts of milk babies of different ages should have, and being basically ignored, (One of the superior nuns said to me: “I don’t read that stuff”) and this was the first of many instances where I would bring up medical and professional information appropriate to India to try and help them do the correct thing but after 13 years of being ignored this is where I draw the line.

HG: What would you say is the common theme of negligence in all the houses operated by the Missionaries of Charity in which you worked in?

SW: Anne Sebba, a British academic, who wrote a book about mother Teresa highlighted what I think IS the central problem with the organization, in one of the many incendiary statements Mother Teresa made over the years was that “education causes confusion” and so she thought education was unnecessary, and the prime virtue for the nuns within the organization was obedience, and instructed her followers to believe that if they were obedient, anything else they did was OK.

With this in mind, going through some of the physiological and operational aspects I would say these nuns have followed instruction quite well. And here are some of the details that repeated themselves far too often in homes across India and other continents:

Donations being locked up, rarely used or plainly given to people who they were not intended for.
Local staffed being overworked and underpaid (In India it is common to employ people to watch over babies and perform a lot of the cleaning and feeding duties for up to 14 hours each time for only $30 rupees a day)
Milk products consistently being wrongly administered to babies and toddlers and in some cases causing death
Insufficient and untrained staff looking over babies and children (Over 100 in a single room at times, with babies under 12 months of age who require a lot of attention)
Questionable food, or brown food as you will see in the pictures below
Malnutrition cases in children where the stomach blows up and the limbs get very thin and the hair falls out AKA Marasmus.
Children who are handicapped, particularly blind children, even to this day in Varkala and Mumbai, they are not given any proper education or assigned any person who could teach them any language and as they grow older they become more and more isolated and after certain years of age, they will not learn to speak at all.
The nuns in all houses begin their day with prayers and interrupt what would be a normal schedule in any medical facility in the middle of the day, diapering for hours for more prayers and other religious functions, leaving untrained and insufficient staff to cover them in them in their absence.
Dangerous environments, with dangerous playground equipment and dangerous stairs where children could easily fall through and kill themselves.
No one ever sees what happens after “volunteer” hours as volunteers must leave all the premises. I was able to stay longer periods of time and see what happens when the nuns go away and the people who are managing the place are certainly not the nuns. If you happen to cruise by at lunch time you will find only the staff. I stopped by one of the houses in Christmas day 1999 at about lunch time, and in this particular house there were about 120 babies upstairs and I was the only person in the whole building, so you had babies crying, stuck in cots and in south Africa you often had babies falling out of their cots and onto a cement floor and in Chennai they often fell out too, damaging their heads.
People doing burn dresses when they didn’t know how, not using proper medication to stop pain, etc.
Paralyzed patients dying of suffocation after being improperly fed by volunteers.
Volunteers who complain being kicked out.
Medical professionals being turned away or even being kicked out of some of the homes when they spoke up about the medical negligence or tried to institute proper and ongoing medical care.
Malaria a case in point where the nuns in the house in Chennai patently refused to use fans or mosquito nets, by the time they were forced to use them by some of the local donors, it was too late for several babies.
Typhoid fever, when I was in Mumbai was a problem in 2008 and 2010.
Children not drinking enough water, as it isn’t consistently distributed and since many of them aren’t able to communicate I often saw children drinking water from toilets resulting in more diseases.

HG: So, you work primarily with children? It seems to be your central focus.

SW: Yes, initially I was interested in adopting a child, but the Missionaries of Charity do not adopt children to Australia because of Mother Teresa’s views on contraceptive use, and I’ve had nuns beg me to try and stop abortions in Australia, something I found rather strange considering they don’t respect me or my opinion in any other areas, and for them to come up to me and ask me to try and change the abortion laws in Australia is rather bizarre.

HG: I’m curious, how would they expect you to change the abortion laws for an entire country?

SW: If people are so silly as to believe asking away to random citizens can accomplish this, I would say this is indicative of the kind of relationship they keep with the real world. I know they have homes in Australia, maybe that’s the prime purpose of the homes there.

HG: What brought you to work with the missionaries of charity, starting back in 1997 and after seeing everything you’ve described thus far, why have you remained a volunteer with them?

SW: I came to adopt a child in Trivandrum, and I couldn’t do it because of the organization’s view on abortion, and they shy away from countries in which such is legal as a way of punishing their laws if you will which is insane to say the least. So I spent time with babies whom I really enjoy and I found it really distressing because so many of them were dying of preventable causes. I actually and stupidly thought they would surely change but of course they didn’t and when I reached Kolkata also found more volunteers who too had tried to change things but were ignored and even kicked out of the organization. For example, I met a Russian girl in 2000 who said I should protest, and so I said, yes, let’s do that and she backed out fearing of not being allowed to volunteer in the future. So there are a lot of volunteers who do not agree with these practices but don’t want to lose the opportunity to continue to return to these homes.

HG: So, knowing that this negligence was not an act of ignorance but rather an orchestrated and consistent behavior of these nuns, why then do you keep retuning to volunteer with the Missionaries of Charity?

SW: Perhaps because of my background, as I am adopted myself, I didn’t know my age, who my biological parents were, I was legally blind up to the age of 14 when I was able to get glasses, I have more empathy for these children than most people and I felt really guilty about it, so now that I’ve come forward, I am trying to raise consciousness, and back in 2000 there weren’t many dissenting voices. Others like Aroup Chatterjee, and Christopher Hitchens were the lone rangers and I eventually got some volunteers to write some letters to nun Nirmala, the then head of the organization about the usual complaints but that was pretty much it and of course nothing came of it. And now people like you who in recent years have been able to restart the dialogue and conversation about the ongoing negligence, perhaps there is some hope that things will improve or change.

HG: Do you have any knowledge of the financial structure of the MISSIONARIES OF CHARITY?

SW: This is perhaps one of the most secretive areas of the organization. I know that Nirmala, the former head nun has been reported in the paper saying that since Mother Teresa died the donations have actually gone up and at that time Reuters and Anne Sebba had also placed the figures at about 50 million USD coming in each year. I also met an ex-missionaries of charity and wrote down what she had to say, “laks of rupees in donations come in through Mumbai every day”, she had also said containers filled with supplies, clothes and equipment are often arriving in Kolkata from several countries including Singapore and never seeing the equipment being used or delivered at the homes but instead she had seen trucks taking away the donated clothes and various other products to local markets where these items were sold as “second-hand mother Teresa clothes, good quality” and so on, as well as second hand toys being sold on the sidewalks of Chorengee road.

I can’t imagine what the donors would feel if they knew this is how their donations are ending up. Also, Catholic Aid sends bulgur wheat and the Missionaries of Charity uses it frequently, which is not a popular grain here, one of the workers was able to take some away with him, and I was able to personally examine it and it was just awful. On Shishu Bhavan there actually is a store where they sell donated milk and I was able to buy some myself outside the facility.

HG: Why would an organization which receives millions of dollars in donations have to sell items donated to help people actually held in these houses?

SW: Well, I don’t really know but when Missionaries of Charity are running homes (and they’ve got about 710 properties) I suppose one of the reasons might be how they choose to cover some of the organization’s internal expenses. For example, a few years back I visited the two homes in Australia and one of the nuns was arranging a flight to Sydney for a retreat, quite an expensive jaunt, another time the pope was going to be in Sydney and they were just pecking to flight there, it was about 5 nuns and when you start to figure the cost it can add up. And people definitely donate, I’ve been at Shishu Bhavan working and seen visitors come in and stare at the metal cots packed with babies, no toys, no books or educational posters, and it creates a very compelling picture.

HG: Shishu Bhavan, this is the same house that receives thousands of toys and boxes and boxes of educational material each year?

SW: Oh sure, even I have personally brought Kilos and Kilos of toys and they are never around when I’ve returned to work in the houses. I don’t know what happens to them, they are there one day and the next day they aren’t there anymore! You have to be there every day and watch the mysterious disappearance of all of these items, in Delhi they had many good toys donated by wealthy Indians and they either kept them locked up or gave them away.

HG: You’ve had sometime to speak to the nuns who are in charge about the negligence that you have witnessed and the way some of the health issues are handled, you’ve obviously tried to improve some of the conditions even. What has been the general reaction of the women who run this organization when you presented them with logical and viable options to change their practices?

SW: I have spoken to Nirmala when she was the general nun in charge 10-12 times, and sadly it is completely futile. When I brought the play-therapy program, the nuns were really offended and refused to do anything, the fact remains that some of them are in a very confused state, for instance, the head of Shishu Bhavan once received a “play-way” booklet I had obtained from the Loreto School which was a simple and effective way to teach children through play, but because of the organization’s stance on education, the nuns were unable to implement and therefore rejected it. I got a hold of an internal publication, a handbook on how to deal with handicapped children, and they do nothing of these rules, I looked through them in detail and it was a rather confusing program; unlike the play-therapy documents I had obtained from the Delhi pediatricians which were all very clearly detailed.

HG: Speaking of the issue of poverty, it seems that basically they have ignored several outcries for change and really have no interest in improving the conditions of their homes and the way the operate, so what exactly is the purpose of the Missionaries of Charity?

SW: Mother Teresa wanted wholehearted free service to the poorer of the poor because she thought these were people who didn’t know “jesus” so her primary focus was really to get them to know her belief, and in many cases die a “beautiful” death so you have babies who were dying, for example in Chennai and the nuns would say things like, “better they go to god” so you don’t know what to say to that when the cause of death was lack of food or poor hygienic conditions.

HG: Why haven’t donors been made aware of these practices? You would have to think any rational donor, regardless of his or her belief, if they understood what really goes on with their donation that these are absolutely unacceptable practices?

SW: It’s really hard to say because clearly children are not being tended to or educated properly, I took a lot of people to Mumbai when I was there to have a look and people cried, some people were quite disturbed by what they saw and they didn’t know what to think. I have been telling people for years to not give money to Kalighat, it will not help the men and women lying on the floor, but people completely ignored me and when they went there they were so distressed by the conditions that they couldn’t help themselves and gave money anyway, because they really believed that their money is going to improve the conditions.

HG: This seems to be a common practice with the Missionaries of Charity; they have these homes which are just in dismal conditions and almost as a museum to elicit donations from the gullibility or compassion of those who visit the houses. Isn’t it obvious what’s happening here?

SW: It has been written by Indian writers that of course if you got poor conditions then people are more liable to give money, so I was probably silly too, I thought if I brought stuff it would help, one time I had toys for every kid in one home but the nuns did not want to give a toy to everyone, and I couldn’t understand why. Weather is jealousy, or whatever, I don’t know, but they wouldn’t do it. And I suppose it’s hard to imagine people are so evil, and I suppose that’s what others think, you just can’t imagine that people could be this heartless but I’ve personally have seen it.

HG: There is definitely a blatant separation of social classes here in India, the caste being a case in point. Would you say a lot of these same issues exist in some of the other countries you’ve visited and worked in?

SW: Is generally poverty elsewhere, say in Johannesburg the conditions are slightly better because the laws are different, and I remember a local NGO which was trying to organize programs to help them function more as an educational center, confided in me that children looked after by the Missionaries of Charity were by far the most deprived children in Johannesburg and I would have to say after visiting several different homes in different continents, that this is true. I have visited homes in India, and the ones that are adopting children away are perhaps a bit higher in quality since parents from develop nations would seriously question issues of malnutrition and other diseases that are easily treatable.

HG: I think is fair to say that it is pretty costly and difficult for the average person who wants to be a volunteer to get to some of these remote and faraway places to actually help and see for themselves what goes on. You are one among many dissenting voices that have actually taken the leap of cost if you will, what will it take for voices like yours, voices like mine to be heard, taken seriously and used to hold these people accountable?

SW: I guess it has to be a numbers game. People here in Kolkata have said it has to do with the government, and when it changes some changes may come as the current one is holding it back. A good example is the dilemma of washing machines in South Africa, people donating washing machines and the nuns rejecting them, in India it might be a bit different as it is still common practice to wash by hands but in South Africa development has reached farther. People try, but how much can you do? Here in West Bengal government officials flat out told me: “what can we do to stop the Missionaries of Charity from torturing a few babies?” In 1965 the organization’s financial operation was taken over by the Vatican directly and not the local bishops or archediosis, so talking to the local “superiors” has absolutely no effect whatsoever.

HG: So even within the exclusive channels of the religious structure which this organization is governed by you really don’t get anywhere do you?

SW: No. I took the issues to father Huart and Father Abello both Jesuits who had been involved with Mother Teresa and the Missionary of Charity for a long time, as well as others Jesuits who are now dead. Sometimes I don’t think they knew what was going on. Father Le Joly quite a nice guy who has written several books as well, when I met him he was half deaf and legally blind, he couldn’t really see what was going on, can’t blame him, he was in his 90’s. Father Huart who released mother Teresa’s private letters for the book “Come Be My Light” from the archbishop when he died, (letters which mother Teresa expressively wanted destroyed, obviously they were not) had spoken to me several times after I gave him a copy of my first book and refused to do anything about it, and said to me: “what do you expect me to do, take six months off and take a look at the missionaries of charity?” and I said, well, YES! But the answer was obviously no. Also father Abello, who I too gave a copy of my first book said he wouldn’t read it until I would republish it using his views on contraception. I also met the curator of the mother Teresa letters’ book and tried to get him to go and have a look at what was happening at Shishu Bhavan which is literally a two minute walk from the headquarters of the Missionaries of Charity and he was not interested. And last but not least I too met the bishop of Kolkata when Mother Teresa was alive who had also read my book and practically slammed the door on me but not before saying “It doesn’t matter, as long as the donations don’t stop coming in”

HG: I’ve actually read “Come Be My Light” and I must say it reads like the work of a deeply and mentally disturbed individual, and it was quite shocking that the book was released by the Missionaries of Charity themselves, but after further inspection it was evident that the move to publish it from inside the organization was nothing less than an attempt to soften the blow and the severity of the content.

SW: That’s correct. Father Huart who had written several articles for theological publications had pretty much admitted there was a strategy to make mother Teresa seem as charismatic as St. Teresa de Avila who had the same kind of mental problems, not being able to find the particular god of her particular religion and the torment and agony people suffer from these episodes of what many doctors may consider to be mild to severe cases of schizophrenia.

HG: Would you say it is time for the world to revise and review the image that has been created about Mother Teresa and the actual work that her organization does?

SW: People like Christopher Hitchens who once said she was a saint for sinners, in this case sinners being some of the rich folks in our world who find it convenient to feel good about their deeds through these channels. And it is convenient for the catholic church, who came forward many years ago and expressed it needed an American saint, a figure that could escalate donations worldwide, and mother Teresa, although Albanian and an Indian citizen, in 1996 was granted honorary U.S citizenship, so they are trying to do all they can to continue to have donations flow through which incidentally have dropped off with the pedophile and child rape crisis of recent years.

HG: The Vatican is in fact the parent company of the Missionaries of Charity which is also the same religious organization that has paid $2.9+ billion dollars since the 1950’s in court settlements for the child rape and abuse epidemic it is facing, so how do we know that many of the donations sent to the Missionaries of Charity have not been used for this purpose?

SW: Almost all the money the Missionaries of Charity receive goes to Rome, but it is next to impossible to track it because they have refused to publish how much money they’ve collected since starting operations in 1952. The Catholic Church is trying to increase attendance and collections at all their churches. So the money for the thousands of settlements and court cases certainly had to come from somewhere.

HG: Given everything we know about the missionaries of charity and their operation, it begs the question, where is all the money they have taken and continue to take in each year going to?

SW: My toys went unaccounted for, the moment I left them at their doors, and these are just toys, so imagine what happens with money. I witnessed so many volunteers and visitors coming into the homes through the years and just handing over money, and these are the ones who can physically get to some of these place, so try to imagine what the mail room might look like.

HG: What is next for Sally Warner?

SW: While I’m in Kolkata for the next two weeks, I am looking forward to printing enough copies of my new book and hope it will raise some awareness and achieve some changes. Without the necessary changes, people will continue to suffer conditions which amount to a human rights violation.

HG: After everything we've come to know about the Missionaries of Charity, is change actually possible?

SW: I suppose there are some changes but not necessarily taking place at the Missionaries of Charity. It appears that people are being able to adopt children much easier and from many more channels without having to go through the missionaries of charity, so they could stop the whole program altogether, but you never know with these people. Today, they continue to misdiagnose and mistreat people with diseases that otherwise could be cured and preventable, so if they keep kicking people out on the streets only to have them return a month later, this endless cycle of senseless “help” will continue. It is very scary to think they are anything but responsible, I’ve seen their so called medical books and rarely do patients have names, often they are just numbers, so it is very difficult to understand who comes, who goes, there are no medical histories. And in places like Kalighat, as you know, the death certificates are all made up and the people who sign them aren’t doctors, and of course some of the burial methods which are directly against the cultural traditions of the deceased, and so on. So no, change is a very scary proposition for them and therefore I don’t see it happening anytime soon.

HG: Would it be fair to say that the world would be better off without the Missionaries of Charity? Surely there are many other organizations doing great work while conducting themselves with accountability and in search of solutions to the question of poverty.

SW: I actually believe the Missionaries of Charity are detrimental to progress, because people come here, volunteer and return home with a picture of substandard conditions for those the Missionaries of Charity claim to help which don’t have to be, this is 2010, it was probably the reality of the 1950’s when India had gained its independence and it was struggling in all fronts but for me the people living on the streets, the children anyhow, have a real chance at learning to read, write and learn new skills which they certainly don’t at the Missionaries of Charity. Mother Teresa believed poverty was good for poor people and the world, she once said poverty is my mother and suffering is joy but one has to wonder how much of this she actually believed. She once also said she wanted to die in Kalighat, but she didn’t. She died surrounded by machinery and some of the best care money can provide, unlike the thousands of women and men who died at the hands of her nuns without painkillers or any of the other comforts she herself enjoyed.

Hemley Gonzalez: I want to thank you for your time and strength to continue to speak up about this. You have certainly echoed some of what I have been saying for the last two years and have shed new light on many more cases of abuse in many of the different homes operated by the Missionaries of Charity. And you have clearly confirmed what I have been alluding to in my work, which is that this was not isolated to one particular house but rather, it seems to be a rampant and inherent negligence throughout the organization, once again, THANK YOU and it has been a pleasure meeting you.

Sally Warner, Author / www.sallywarner.blogspot.com Interviewed by:

Hemley Gonzalez
www.stopthemissionariesofcharity.com